Hi,
I’ve been trying to configure my website but some widget are not working so well. How do I get an update version? Or even, how do I fixe it?
Thank you.
Best regards,
Hi,
Please let me know what widget are not working so well, provide some more details and some screenshots or a link where I can inspect theme, in this way I will be able to help you!
Thank you!
Hi Calin!
Thank you for your reply. There few concerns that I’d like mention.
1- Social counter:I can´t edit the title of social counter, as you can on my webpage: https://www.flowpsicologiapositiva.com/
2- Page title’s: I can´t find anyway to edit and customize my page title’s.
3- There are two pages that can´t make any changes at all. I make the changes that I want and save. After successfully saved, I look into my website and those are not done.
Could you help me, please?
Thank you.
Best regards,
I couldnt send you an image so recorded for you.As you can see, I’ve tried to change the title’s settings but it didnt work. And in the last exemple , I tried to insert an title and it didnt save it.
Hi,
Most of changes are not apply because the pre-build website that you are using has set an extra class on body with custom css that is overwriting most of theme settings to display.
To can use the settings from tagDiv composer or theme panel, you must go to theme panel> custom code > and remove that extra class https://i.imgur.com/ocnaoH7.png
Thank you!
Hi Calin!
Thank you for your feedback. I’ve just applied and it worked it partially. As you can see, in the home page it didnt work. On other pages, it worked but It doesnt appear to be well fit. The titles are not perfectly positioned into background color.
https://www.loom.com/share/185bf8a9257a49d4b1e25281cd7ce6d6
I couldn’t recorded but in the mobile version the thumbnails of the posts are not been shown. It just shows the placeholder.
Another question, can I reduce the size of the image box? And also, Can I configure the mobile version independent of the desktop version.
Thank you! I’m sorry for overload of questions.
Best regards,
Hi,
The block header title can be set general (using the default style that is coming with the demo) or individual -> https://i.imgur.com/UrwuBAs.jpg -> https://i.imgur.com/Jkq5wYQ.jpg when are set individual options.
Thank you!
Hi Calin!
Thank you. I’m changing all pages but the homepage is still not changing it.
https://www.loom.com/share/c54a26dbb2cb4e32a8562463cec2549a
Best regards,
Hi,
All the steps you made are correctly and the settings should apply, but I see that there is still a stronger css -> https://i.imgur.com/FfimgHp.png do you have some extra css added in theme?
If you want I can take a look to see what can be the problem, for this please make a full backup and contact us at contact@tagdiv.com include the link of this topic and provide wp-admin access.
Thank you!
Hi Calin!
I’ve already sent you an email, so we can look into it.
Thanks.
Hi, yes we got your email, let’s please continue this problem there.
Thank you!
