Social Counter Facebook Likes Suddenly Not Updating

Posted in: Newspaper
Post count: 8
Adam4d
#134407
Sep 19, 2016 at 7:40 pm

The social counter has been working fine since launch, but for some reason got stuck at 108k likes, which would be about a month and a half ago (we’re now at 130k likes, but our fb social counter still shows 108k).

I created a new fb app id/security key/access token but it didn’t help.

We’re http://babylonbee.com/

Please help! Thanks.

Post count: 23312
Catalin
#134541
Sep 20, 2016 at 1:35 pm

Hello Adam4d,

I have inspected your website source and I noticed that you are using the Newspaper 6.7.1 version with Visual Composer 4.11.2 and the latest version of WordPress, 4.6.1 version. Sorry, please notice that you will have to keep up with our latest updates if you want to bring good results using our theme. As you can see, the latest version of the theme is Newspaper 7.4, Social Counter 4.1 and Visual Composer 4.12.1. Please try to update all of them via FTP way because this is the surest method in this regard, clear all your caches and test it again and check the results.

Thanks for your understanding!

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