Hi, we have the last version of Visual Composer and the Social Counter. We set the plugin how you explained in the guide on the past, and everything ok.
But now, show us 0 fans.
How can we solve this issue ?
Best regards
Hello cleciomayrink,
Please ensure that you are using the latest version of the theme with the latest version of Social Counter (4.1) in order to achieve best results. Then, try to clear all your caches and check it.
If your problem is still there and if you need more assistance in this regard, send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect the problem. Also, please provide the link of this topic so we can easily identify you.
Thanks.
I had the same problem.
Just change the facebook ID to the complete facebook url and it works again.
