Hi,
Social Counter plugin been working excellent so far, but I had to change the username and now it displays “0”:
I have tried the following:
– uninstall and reinstall plugin
– change username to other usernames
– delete cache
What more can I do? Facebook worked fine after name change, only Instagram is problem!
Website is: https://www.lettogsunn.no
Hi,
Instagram changed their code a bit and we had to adjust the plugin for it. Please update your theme to the latest version (7.1) and also update your social counter by disabling it and deleting files from the plugins section and installing it again from here: http://screencast.com/t/UZawGpBvDjJ
Let us know how it goes.
Thank you!
i have the same Issue on my Website, but only with the Instagram Counter: http://www.micccp.com
I have already updated the Theme and the Plugin an already clear the cache but nothing changed.
I dont know why but if i look at the instagram url from the button the url ends with a # and that is wrong.
How i can fix it?
Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can login and inspect the counter.
Please also include am link to this topic so we can identify you.
Thank you!
I have updated the theme and re-installed social counter plugin, it is still showing “0” followers.
I have sent you login details to your email address!
