Social Counter is not showing followers

Posted in: Newsmag
Post count: 3
rafaelmontilla
#124402
Jul 25, 2016 at 2:10 pm

On my website http://www.mujerlatinausa.com, We have dome everything on the Social Counter plugin, but it only shows Twitter & Youtube, But Instagram does not show numbers of followers, Facebook does not show anything.

Post count: 23312
Catalin
#124472
Jul 25, 2016 at 4:55 pm

Hello rafaelmontilla,

Please ensure that you have fully updated your theme and the Social Counter plugin to the latest version of it (4.1) in order to achieve best results in theme.

Thanks for your understanding!

Post count: 3
rafaelmontilla
#125272
Jul 29, 2016 at 1:59 am

Thanks for your answer.

I installed Versión 4.1, but it does not show it yet, it only shows Twitter and Youtube followers.

Is there any ways for you to check it?

Post count: 6535
Andrei L.
#125295
Jul 29, 2016 at 9:03 am

Hi

I’ve checked your site and noticed that you’re using an older version of Newspaper theme; http://screencast.com/t/TFwZHcqJK Try to update the theme at V 7.3 which is available on themeforest, clear all caches then test again.

Thanks!

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