Hi, Social counter is not working to me. My facebook page has Followers: 72607
Likes: 73254 , but it is showing 0, similarly for twitter, instagram
I did all the settings and still not working.
Can you please help me with this issue?
This is the site http://www.ztp.ro
Thank You.
Hello,
The social counter is different, please check this guide https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961
Thank you!
I did all this settings and still didnt show.
Now i can see the facebook shows the likes but the insta no.
Acestea sunt aplicaţii şi site-uri web pe care le-ai asociat la contul tău de Instagram. Ele pot accesa informaţii non-publice pe care alegi să le partajaţi.
Fotografie de profil pentru aplicaţie
tagDiv WordPress Theme App
Autorizată de tine pe feb. 22, 2023
Hello,
Please let me know if the account of Instagram is associated with that Facebook account.
Also, the account is personal or business.
Thank you!
Instagram is business and iti is associated with facebook
Hi,
Please contact us via email contact@tagdiv.com and provide wp-admin access to the websites.
Thank you!
I send the wp-admin access to the websites
Hello @starpieseauto,
Please check now.
I saw that there is no set Instagram business account; it is a personal account.
Thank you!
