Social counter not displaying number

Posted in: Newsmag
Post count: 5
mvonplato
#228215
Apr 12, 2018 at 5:02 pm

Hi,

While the link is going to the correct Facebook page, the number of likes on the Facebook page is not displaying correctly.

See attachment.

How can I fix this?

Thanks

  • This topic was modified 8 years by mvonplato.
Post count: 6
skadmin
#228256
Apr 12, 2018 at 11:49 pm

i have same problem, is this down to facebooks clamp on data?

  • This reply was modified 8 years by skadmin.
Post count: 20688
Simion C.
#228290
Apr 13, 2018 at 8:49 am

Hi,

There is nothing that can be done at the moment unfortunately. Due to modifications made by Facebook the counter will not work for some users. We will monitor the developing situation, when Facebook decides to conclude the modifications on their side we will take the necessary actions.
– https://developers.facebook.com/status/issues/205942813488872/
The counter will work for some users while for others it will not. This is caused by Facebook, we will adapt the counter plugin to work the same as before as soon as possible.

Thanks

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