Social Counter not loading followers

Posted in: Newspaper
Post count: 5
mombreak
#261905
Nov 13, 2018 at 3:05 pm

Hi there,

My social counter isn’t loading, plus the Instagram feed at the bottom of my homepage. Any ideas? I’ve followed the tutorials and added the account into the theme panel but no luck.

Thanks
https://mombreak.ca/

Post count: 35449
Calin
#262017
Nov 14, 2018 at 8:53 am

Hi,

Please set just the Instagram user, not the whole url
https://www.screencast.com/t/sJMWdtsf4xf
See results: https://www.screencast.com/t/zFRqSqYwJt

Thank you.

Post count: 5
mombreak
#262086
Nov 14, 2018 at 1:30 pm

Thanks for the reply. That’s what I have in the settings, but it’s still not working:
https://mombreak.ca/wp-content/uploads/2018/11/Screen-Shot-2018-11-14-at-6.26.18-AM.png
https://mombreak.ca/wp-content/uploads/2018/11/Screen-Shot-2018-11-14-at-6.28.38-AM.png

Post count: 35449
Calin
#262136
Nov 14, 2018 at 4:33 pm

Hi,

Please make a test with cocacola, and see if the problem persist, if not switch back to your Instagram user

Let us know the results.

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