social counter not working

Posted in: Newsmag
Post count: 8

Hi Social counter is not working, when I remove my fixed number it shows 0.

Post count: 35449

Hi,
If you are using Newsmag v5, the social counter should work correctly, but please make sure that you have assigned the accounts in theme panel -> https://i.imgur.com/Jw9fcH3.png please check the note to see how you need to set the accounts for Facebook and Instagram (this need to be a business or creator account and it needs that the Facebook to have full access over it).
Let me know the results!

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newsmag’ is closed to new topics and replies.