social counter problem

Hello geospatialmedia,

Please notice that the Social Counter is fully compatible with our theme and until now, seems to work as expected. Please try to update the theme to the latest version of it and also, the Social Counter. Try to clear all your caches, purge CDN files if you are using the CDN system and check the results.
If your problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link of this topic so we can easily identify you.

Thanks for your understanding!

Hello messiasand,

There is no problem with our Social Counter. It could be some setup errors for your side. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page.

Thanks for the message!

Hello all,

Please keep in mind that the Social Counter is fully tested and compatible with our theme and until now we do not have any bad requests in this regard. Also, please ensure that you have correctly set your socials from Social Counter according to our documentation here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
If the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for the message!

Hello,

The plugin is not a live count and is affected by the cache. Facebook takes a bit of time before it updates.

Thank you!