Hi, I have the Social Counter set, but Facebook is not showing the likes of the page, I included the Facebok id, do I need all the other settings (App ID, Security key, Access Token) for it to work?. Twitter is working just fine.
https://unityweb.com.mx/tecreview/wp-content/uploads/2017/05/fb2.png
https://unityweb.com.mx/tecreview/wp-content/uploads/2017/05/fb.png
Regards
Hello,
Please fill out ALL of the fields with the necessary data. Please use this guide: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
I am having an issue with getting the Facebook Access Token. It is stuck on Please Wait. I have tried the following, to no use.
1. Wait for close to an hour on Please Wait to get the Access Token.
2. Cleared the cache. Refreshed the Widgets page. Tried again.
3. Deleted the FB app. Created a new one. Entered the new App ID and Secret Key. Tried getting the Access Token again. Still no use.
Any suggestions on how to go ahead with this issue?
If the access token does not get generated it means you did not update the plugin. The version you are using does not work anymore because of facebook changes to their code. Please update your theme to the latest version and also update the plugin by disabling and deleting the current one you use and installing it again from the new theme package you download from envato. Then the access toke will work .Important however is to clear all caching including the browser cache.
Thank you!
It seems you cannot generate the access token. It means you did not update the social counter to the latest version. Please follow this topic:
https://forum.tagdiv.com/topic/social-counter-40/
Thank you!
For me the problem is same. I have filled all the data by creating a new app in https://developers.facebook.com/. But still no success. Please can you help me regarding this.
http://tashify.com/ Here is the site link.
Thank you
Here is the screenshot for the social count for FB.
Every feild for FB Count has been filled with the data but still no success.
http://tashify.com/wp-content/uploads/2017/05/fbscreenshot.png
I have got the same issue. I have updated the pluguin, deleted the cookies, filled App ID, etc.
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation.
Thank you!
Hi Bogdan, can you please delete this link on the previous reply:
https://unityweb.com.mx/tecreview/wp-content/uploads/2017/05/fb-actoken.png
Thank you!
Ok. I deleted the link from your previous reply.
Thanks.
