Hello!
I have a problem with the number of Facebook fans. The counter says that I have 0 fans (but actually there are 1400+ fans). I created app like it was done in the manual. I inserted the App ID and the App Secret Key to the Social Counter Widget, but “Get Access Token” option gets nothing.
Cleaning browser’s cache does not help.
Where is the mistake ?
The page is http://www.uralstalker.ru
BR, Evgeniy
Hi,
So there is a problem receiving an access token, you could try step 13 in this guide
– https://smashballoon.com/custom-facebook-feed/access-token/
Try the token tool on the bottom of the guide, there should be no problem with eh counter after inserting the token and all the other data in the counter.
Thanks
Hi!
Thanks for your answer.
I got a token nuber, but it didn’t help. The counter still shows 0 fans for Facebook 🙁
Thanks! It works. I waited for a couple of hours, and now it shows more than 1400+ fans.
BR, Evgeniy
I tried several way to get.but still showing 0 fans in facebook
site url:-https://tamilsafari.com/
i hope i’ll get answer for this issue.ASAP.
I tried several way to get.but still showing 0 fans in facebook
site url:-https://tamilsafari.com/
i hope i’ll get answer for this issue.ASAP.
Hello,
There is a new problem regarding facebook and the recent changes they made to the code
It is not an access token problem but this time a facebook key problem. Please use the facebook developers website and create a new app and app key as it seems some of the old FB keys will not work anymore.
Make sure you clear cache after you implement the new key.
Thank you!
