After setting up the correct user ids, social counter shows 0 followers on all websites despite having followers.
You can see here- https://modernplasticsargentina.com/
Hello,
First, please make sure all the tagDiv plugins are enabled.
The only problem where the number of followers doesn’t look good is on Instagram, but for other social media, it should work properly. => https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hello,
I went through the https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/, I followed that steps but there have been no changes to the numbers. Help me out please…..
Thank You!
Hello,
Please if you use a plugin cache, then clear all cache and check the results.
Normally without a cache plugin, it should update once per day, with a cache plugin it can take some more time.
Unfortunately, for Instagram, our team is working on the issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.
Thank you!
