Hello,
I’ve added the social counter on my homepage a while ago (on my test subdomain and now on prod) but the youtube subscribers count does not seem to be updated – the rest of the social networks look fine. I’ve deleted and reinstalled the plugin but that does not seem to help.
The URL to my website is – https://bogari.bg/, I’ve used the Youtube Channel URL.
Also Google Page Speed Insights shows a pretty bad score. I’ve installed and configured the Cache plugin, as per your tutorial. Any other optimization suggestions?
And one more – I think this is a known issue – from a SEO perspective it is not good that all the video post titles (especially in the menu) are set to be <H3>. In my case this leaves the impression of lots and lots of duplicated (major) content on all pages. Any workarounds or updates on when we can expect development on the issue?
Thanks in advance for your assistance.
I’m also experiencing the YouTube subscriber count issue – it shows 0, but subscriber count is actually 12.
Hi,
@inav If the subscriber count is not displayed on YouTube the social counter will not display it as well – http://prntscr.com/n7b2jz
If it is displayed, it will appear. For example – http://prntscr.com/n7b36j
– http://prntscr.com/n7b3ej
@HallmanDigitalMediaLLC Maybe it is the same for you. Let me know.
Thanks
Hello,
I think I solved the issue on YouTube’s side – the subscribers are now shown there. But the information is still not updated on our homepage. It’s been a couple of hours already, I’ve cleared the cash and re-saved the page settings).
Should I ask my other questions in separate threads? I’ve read other posts with multiple questions in them, please accept my apologies if this was wrong.
My subscriber count is set to be shown, however, it doesn’t appear IN the Subscriber Button on the channel homepage (like in your example), but rather under the channel name. It does appear IN the Subscriber Button on individual video pages though.
@inav No need to apologize for anything. I have checked the social counter, looks alright now – http://prntscr.com/n7rby1
The social counter will synchronize every 3 hours, caching may cause delay in some cases.
@HallmanDigitalMediaLLC I could take a look if you can provide a link to your website where there is a problem with the counter.
Sure, it’s in the top right-hand sidebar on this homepage: https://www.gravedecay.com/
Hi,
Is possible to be set wrong the id for YouTube in social counter -> https://www.screencast.com/t/g2IQnUtFO6V -> https://www.screencast.com/t/SSkDnzOTs also please make sure that your YouTube account is public not private.
Thank you!
The channel id is correct and it’s public:
https://www.youtube.com/channel/UCZykFtDHtG8xlWTCrz0-7Ow
Hi,
Your YouTube id is with channel -> https://www.screencast.com/t/Q9aoXG2HIOx -> https://www.screencast.com/t/qbkvFCsR
Thank you!
Adding “channel/” before the channel ID fixed the issue instantly, thank you!
