Social counter soes not update number of subscriber for some Social networks

Posted in: Newspaper
Post count: 18
Alexandr Andriitsev
#240558
Jun 24, 2018 at 5:42 pm

Hello team,

thank you for your theme!

PLease help me with this little issue: for some reaseone Social counter soes not update number of subscriber for some Social networks (twitter, Google+ and youtube) but when you click to social buttun it goues correctly to subscribe page. The only page works fine is facebook.

Post count: 18
Alexandr Andriitsev
#240561
Jun 24, 2018 at 6:13 pm

I guess I has figure it out for some Media: for twitter and Google plus you should add «/» at the end of the id. But it does not work for you tube. I have chanal for you tube. So actually I have only issue to connect you tube.

Post count: 23312
Catalin
#240708
Jun 25, 2018 at 2:42 pm

Hello,

Ensure that you are using the latest version of the theme installed via FTP way, clear all the caches, purge CDN files and check the results. Make sure that your Social Counter are properly set up with the following useful guide from here -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/

Thanks for your understanding!

Post count: 18
Alexandr Andriitsev
#241511
Jun 29, 2018 at 4:00 pm

Thank you for support!

I works now.

Post count: 4
rajushrestha2005
#293639
May 7, 2019 at 4:14 pm

Hi Alexandr – How did you resolve it? I have the same issue. Only my fb counter works. Twitter counter never updated and Youtube, Instagram counter shows 0.

my page is sapyard(dot)com

Regards,
Raju.

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