Social counter still not working

Posted in: Newspaper
Post count: 27
Kerran elamassa
#33222
Jan 8, 2015 at 12:21 pm

Hi,

I already asked about Social Counter and got a quick reply, but unfortunately it still doesn’t work:

I have about 2200 Fb likes but Social Counter shows only 2. I tested with another Fb id and it showed 99 instead of 99 000.

Could you please tell me what’s wrong? My version is 2.4. I also tried to turn Social Counter on/off multiple times, and set up counter widget a few times as well.

Thanks!

Post count: 6600
Lucian
#33290
Jan 8, 2015 at 5:34 pm

Hi,

We had some issue with the social counter plugin on previous theme versions but we have them fixed so if you are not using the latest theme version which is 4.6.1. I suggest you update your theme and also install the social counter from the /plugins folder.
If you still have issues with this please make sure you sue the social counter right: https://forum.tagdiv.com/how-to-manage-the-social-counter/ and also try it without any other plugins active and make sure you empty cache.
If nothing helps please provide a link to a page which contains the social counter with this issue so I can check this.
Let me know how it goes!

Thanks

Post count: 27
Kerran elamassa
#39414
Feb 26, 2015 at 6:23 pm

Finally it works after deleting & re-installing the plugin. Thanks so much again 🙂

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