Hi
Since yesterday, I have the newest Newspaper version (4.3) and the newest Social Counter plugin (2.2) installed.
Now I recognize, that the Twitter counter is completely wrong: it “looses factor 1000”. E.g. if you have 2’500 followers it shows 2, if you have 16’000 it shows 16.
Very bad for my reputation :-/
Thanks for fast response/solution!
Same problem. Only on my page it show 0 = zero followers. pls help !
Hi,
I have tested this and found no issue with the social counter plugin:
* http://screencast.com/t/h8jeNTKHE
* http://screencast.com/t/GcKtMIbDanKC
Result: http://screencast.com/t/pKQfZwUlAFiH
Should work just fine, I have used theme’s latest version and plugin version 2.2. Please make sure you disable all plugins and check if this issue is still present, if it dose please remove and re-upload the plugin and check again.
If nothing works please send an e-mail at contact@tagdiv.com with your wp-admin user and pass so we can check this, also specify your issues details or send the URL of this topic.
Thanks
Hi Lucian
Thanks for your reply.
I deactivated all plugins. No chance: still the cut number of followers is shown.
The counts for Facebook, Google+ and Instagram are correct – seems to be a problem with the Twitter part of the plugin.
Have a look: http://travelblogger.ch
Hi,
Please use another id and check if the result is the same. If nothing changes please send an e-mail at contact@tagdiv.com with your wp-admin user and pass so we can check this, also specify your issues details or send the URL of this topic.
Thanks
Hi,
I have the same problem. Only with Twitter, the “K” value loses. If the count would be 3.300, appears 3…
I tried with another user, and that has 25.000 and appears 25.
Something is wrong.
Hi,
I have made tests with the tagdiv social counter plugin and found no issues with it, please make sure that you get the latest version of tagdiv Social Counter plugin (Version 2.2), you can get it from themes latest version files in plugins folder, remove/delete the old plugin the install it from the plugins folder.
Should work fine, if still dose not work after installing it again please make sure you use the latest theme version also and that you deactivate all plugins when testing it to make sure that there is no plugins conflicts.
Here are the result of my tests:
* http://screencast.com/t/BxQP1fLPVeUm
* http://screencast.com/t/arsTCBiUd
Thanks
Hi,
I am using version 2.2 of the plugin, and the version 4.3 of the theme.
I tried with your usernames (as given example on screenshot), but nothing. With CocaCola appears “2”…
Hi,
Please send an email at contact@tagdiv.com , specify the issue and provide wp-admin access so i can take a look.
Thank you, Emil G.
Hi,
It is complicated. I am working on a local enviroment (wamp), so I cannot give access because it can’t be accessed from out.
Any idea?
Hi,
The plugins needs to have access to internet in order to work, make sure that your firewall isn’t blocking it’s access.
Thanks
Hi,
I tried to deactivate the firewall but nothing… The same.
I think that is the Twitter part… Because Facebook appears OK (with more than 15.000 fans).
Can you access with TeamViewer to my computer (when it is locally hosted the site)? If you need, I can give you my Skype user to have in contact for the remote access.
Thanks,
Hi,
Due to security reasons I cannot install third party software like TeamViewer or Skype on my work station.
Let me know when your site will be online and I will take a look then if you still have this issue.
Thanks
If I install the plugin (social counter) having other theme, should be function?
If yes, I can try to install on the actual website with my current theme to see if happens the same.
Regards,
Not sure this helps; but one tip I often recommend for webdevs, is to setup a sub domain for your main business site, like wpdev14.mysite.xyz and make sure your WP install is set to not ping the pingomatic service, and also hidden from search engines from the WP setting. This allows you to install any number of themes and plugins on an actual live host running server grade php/MySQL with all the “actual” elements of working site, which don’t always work with local dev box on PC or Mac (I gave up on that due to wonky gremlins with WP and whatnot …).
Some services with social media do IP checks back to the server for DNS and geolocation checks and may not work at all off a local ISP owned IP, or a machine without DNS registry (e.g., ns1.sitenap.xyz), etc. This is a VERY COMMON issue with any local hosted apps not being loaded off “real” server with reverse IP lookups, traceable DNS, etc. – with various APIs, due to folks like Twitter and FB dealing with huge bandwidth and very savvy network admins.
Your mileage may vary, but this is how we do it to ensure “what we see” will be what a client sees, and can also be very helpful in testing collisions/conflicts, and avoiding the “it works on my PC, why doesn’t it work on client server?” — and can save huge amount of headaches at deployment.
Hi,
Thanks Christopher, like usual very well said!
@kevinp_2012 The plugin doesn’t work using a theme other than newspaper so you can’t test it that way.
You should follow Christopher suggestions and make sure you tests this on a live website.
Thanks
