Social Counter Twitter not showing counts

Posted in: Newspaper
Post count: 419
mayaguez
#373325
Nov 12, 2020 at 7:14 pm

Social Counter Twitter not showing counts

Post count: 18283
Vlad S
#373404
Nov 13, 2020 at 11:48 am

Hello !

Unfortunately at the moment indeed there is a bug with twitter on social counter. Our developers are working on it. Until then you can use the fixed counter.

Thank you !

Post count: 419
mayaguez
#373445
Nov 13, 2020 at 3:11 pm

Fixer counter? No search results were found in Documentation! Please guide me!
Thank you

Post count: 18283
Vlad S
#373634
Nov 16, 2020 at 8:55 am

Hello !

Fixed counter is available in the social counter as you can see here for all the social medias: https://www.screencast.com/t/SO1bb3cRmCd

Thank you !

Post count: 419
mayaguez
#373827
Nov 16, 2020 at 9:04 pm

I can not find this Social Counter!

Post count: 18283
Vlad S
#373929
Nov 17, 2020 at 1:45 pm

Hello !

I am not sure I understand. You are saying that your counter is not working but you can’t find it ?

I have inspected your website and your social counter is in your post template sidebar: https://www.screencast.com/t/tDkEv0Bk

Thank you !

Post count: 419
mayaguez
#373931
Nov 17, 2020 at 1:50 pm

I do have one but I can not edit it with the composer!

Post count: 18283
Vlad S
#374068
Nov 18, 2020 at 8:56 am

Hello !

We need to take a look and see what happened there.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 419
mayaguez
#374125
Nov 18, 2020 at 1:01 pm

Sent!

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