Hi,
I have followed all the tutorials to set my social counters on here: https://www.dentalnotebook.com but none of the numbers are updating. They have stopped updating at certain amounts and I most recently added YouTube which just shows 0 despite having 74 subscribers.
What’s the issue?
Hello,
I just checked your website and the social counter works for Facebook, Twitter and Youtube => https://www.screencast.com/t/Z7TFfUW6pj
Normally without a cache plugin, it should update ones per day, with a cache plugin it can take some more time.
Unfortunately, for Instagram, our team is working on the issue, but you can set the Instagram fixed count with tagDiv Composer => https://www.screencast.com/t/In8UL9Q92n until the issue is resolved.
Thank you for your understanding!
Hi Anamaria,
My YouTube counter is not working, I have already tried everything (clear cache, re-install tag div social counter plugin and added new YouTube API) but still not working. Could you please help me on this? Thank you!
Regards,
Kfanatics
Hello,
I checked your website and the Youtube counter works well => https://www.screencast.com/t/j7H31vNT -> https://www.screencast.com/t/MWFforoFD
Thank you!
It worked now. Thank you.
