Hi
i insert my social user identity but i get 404 error page, and i get that error even if i use my social media link, for further explanation, please see the screenshot
Thanks
https://www.screencast.com/t/LPLZqhoXiusx
Hello,
You need to set the link like this -> https://i.imgur.com/1FdrTVA.png you need to add the entire link.
Thank you!
Hello
i set my link like this https://www.facebook.com/blicosweb but when i click on the social icon i get a 404 error and on the top the page i can see this link https://blicos.com/blicosweb
Hello,
Please make sure that you have the same settings for all social icons -> https://i.imgur.com/neB43ah.png -> https://i.imgur.com/KeeknMI.png
Thank you!
Hello
I’ve made this link for my facebook page https://www.facebook.com/blicosweb/ and it works, i set the same links on the footer but whenever i click on the social media icon i get directed to my homepage, a screenshot https://www.screencast.com/t/3oDAp9SP a screenshot for the footerhttps://www.screencast.com/t/6oorzupe
Thanks again
Hi,
I checked and now works also, the icon from the footer -> https://i.imgur.com/5hRuj2b.png
Thank you!
Hi
Yes it works now for facebook icon but i found out that after i set a link and save it for Instagram or twitter, no thing is saved, look at this screenshot:
1) here i set a link for Instagram and i click on save all and i got the message that all was saved successfully: https://www.screencast.com/t/siTXOyhcApmj 2) i come back to check if my links are saved but they aren’t : https://www.screencast.com/t/qiQee1qViVBE
Thanks
Hi,
If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.
Thank you!
Hi Anamaria
I cantacted my host, i found that the firewall has nothing to do the issue, i deactvated all the plugins that could have an impact on the situation, still the problem is still there
Thanks again
Hi,
If you agree we would like to investigate this issue and find out what is the cause, please make a full backup to all files and database and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP and credentials
– a link to this topic to identify you
Our team will take a look!
Thank you!
Hi
i’ve sent you an email with the required information
