Yes I know that I can manually put the count.
I have put my username on facebook, twitter, youtube, instagram, pinterest, tiktok and soundcloud.
Facebook, Pinterest, Soundcloud & TikTok are all showing the correct amount.
Instagram, Twitter & Youtube are showing 0.
Technically speaking TikTok I just got the account like 3 weeks ago so it is showing correct, 0.
They were all working fine some weeks ago.
I decided to start fresh. A brand new year, brand new installation. Same plugins as before. My former tech guy had the password, didn’t want to risk he put some code to hack me in the future.
So…I am informing you that things not working for instagram, twitter and youtube.
I installed the Magazine Pro demo right now.
I am going to do the manual input but is there a way to fix it so I don’t have to?
Hello !
Make sure that you insert the correct API for youtube: https://forum.tagdiv.com/youtube-api-key/
Except Instagram which currently is under development and it requires to counter to be set manually everything should work fine.
Let us know the result !
Thank you !
API is set, always has. Still…how does the Youtube API or lack of Youtube API make the TWITTER counter not work?
Hello !
I am sorry for the misunderstanding with Youtube.
We need to take a look and see what can be done there to see if a fix can be done.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
