Social shearing and Related Article not showing

Posted in: Newspaper
Post count: 25
exitmotion
#295743
May 19, 2019 at 1:15 am

Social shearing and Related Article not showing on the City News Theme i checked the settings and resaved but nothing showing.

Post count: 35449
Calin
#295925
May 20, 2019 at 1:44 pm

Hi,

Please make sure that you make the settings like in our documentation -> https://forum.tagdiv.com/sharing/ -> Related articles -> https://forum.tagdiv.com/related-articles/

Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.

Thank you!

Post count: 25
exitmotion
#296028
May 20, 2019 at 6:37 pm

All still remain the same not showing, i set as shown did what i had to do but everything stayed the same, what do i do from here?

Post count: 35449
Calin
#296141
May 21, 2019 at 10:57 am

Hi

Please provide me a link to your website, were I can take a closer inspection to this problem.

Thank you!

Post count: 25
exitmotion
#296305
May 21, 2019 at 11:04 pm

Here is the website https://azzevo.com/ if you go to any article you would see.

Post count: 35449
Calin
#296431
May 22, 2019 at 2:20 pm

Hi,

Just make sure that you clear all cache after you made the changes in theme panel.

Please make sure that you do not change any files in theme files, also make sure that
If the problem is still there, please delete( delete the theme plugins too, do not override ) the current version of Newspaper that you have and download again from themefores the newspaper and reinstall it.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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