Everything was working fine. But suddenly, it stopped showing the page data. I tried connecting it again in Theme Panel -> Social/APIs but it is not picking the exact page it should pick. I have two business pages on FB and Instagram but it is picking a different account and not the one it should pick. Please help us with the issue.
Hello!
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly you need to achieve or what is the issue there.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
What I meant is. When I am trying to fetch the correct account. As shown in the image:
https://imgur.com/Q7FY6qf
https://imgur.com/fXUAK7t
Instead of showing the exact account that I have selected. It is showing the other account which I don’t want. Check the image for reference:
Hello!
Remove it and reconnect with the other account.
Thank you!
Already tried many times. But it’s not working.
Hello!
If you want, we can take a look. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Thank you!
Sure. I have mailed all the details. Please check.
