Solution for "LICENSE KEY IS NOT REGISTERED" – Newspaper 11.3.2 Fix

Posted in: Newspaper
Post count: 35449
Calin
#422769
Nov 11, 2021 at 12:08 pm

Update 13.11.2021

Please accept our apologies!
If you are still facing this issue, Please update the theme to the latest version – Newspaper 11.3.2. The latest updated takes down the DRM automated system, and deletes the image. The update is fixing and prevents this issue from happening in the future. The update is already available for you as free download from your themeforest.net account.

You can find the Newspaper 11.3.2 changelog here.
You can also the tagDiv statement about the incident here.

We are deeply sorry!
Please accept our humble apologies.
Thank you!

Previous announcement version:
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

  1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
  2. In case that you use a custom wp-login link, please disable tagdiv composer plugin using FTP or cPanel, in this way you will have access to the custom wp-login link. After you login, you need to activate the tagdiv Composer to reset the license.
  3. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
  4. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

We are very sorry you went through such an unpleasant experience. A miscommunication error with Envato API is causing this incident as the theme’s automated system verifies your license key with the API and fails to authenticate it.
We understand your frustration as this entire incident is damaging our image as well. We are sorry that this unusual situation caused you so much trouble. Please accept our deepest apologies. We are doing everything in our power to solve this situation as fast as possible.

Thank you for understanding.

  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
  • This topic was modified 4 years by Radu.
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