Solve my error

Posted in: Newspaper
Post count: 497

I have got multiple crawling issues and fatal errors in our website and when our team inspect our Server logs, then we found the error concerned to your theme.

PHP Fatal error: require(): Failed opening required ‘/wp-content/plugins/td-standard-pack/Newspaper/’ (include_path=’.:/opt/alt/php72/usr/share/pear’) in /wp-includes/comment-template.php on line 1554

This issue also affecting Error when previewing post – Fatal error . . .

This is the error appearing regular on our website and it also cause multiple crawling issues.

Check the snapshot of the error, which website is indicating:

https://ibb.co/ZNRDh8z

Please solve the issue on priority basis.

Regards,

Post count: 497

I have also tried re-installing the plugin, but it didn’t worked.

Please check the snapshot of post previewing:

https://ibb.co/p2CMFJB

Please guide me the process to solve the problem on priority basis, as all the website server logs are flooded with it and it still continues.

Regards,

Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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