Some google ads have the "Ad" Title, some not

Posted in: Newspaper
Post count: 14

Hi, some of the ads that I set up on our frontpage have the custom ad title, other don’t (even though I added it in the backend). Can you please support?

https://d.pr/i/iYu9NG
https://d.pr/i/kjs9j8

https://iscene.dk/ (frontpage)

Post count: 21065

Hello @filipg !

They have the same settings in the TagDiv Composer, right? Please check carefully! Clear all your cache(also from your browser) and try again.

Thank you!

Post count: 14

Yes they do, but they don’t appear in the same way: https://d.pr/i/rpVAG0https://d.pr/i/2QFkx6

I tried to clear the caches, but it doesn’t help

Post count: 21065

Hello @filipg !

Please make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Our team will take a look!

Thank you!

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