Something is wrong with my site (And its a big problem)

Posted in: Newspaper
Post count: 106

Hello,

A new problem has occurred on my website and it is a news site. So it’s a critical problem. On some of my devices at home, the site is displayed without any problems, but on some of my devices, I started not seeing the fields that were on the site, and when I asked my other friends about it, we realized that some fields were not visible on them either.

This is a new problem and not caused by any plugin. For example, in photo 1, the headline field that should be on the home page is not showing up, but when I click on TagDiv and the edit tab, I can see that the headline field is actually there. But this is not visible.

This is present in many areas of the site and I don’t know what the problem is. Everything was fine until a day ago and we haven’t made any critical changes for about 3 months.

Can you please help?

Photo1: https://hizliresim.com/tj7qxgx

Photo 2: https://hizliresim.com/60bjris

Kind regards,

Post count: 27744

Hello,

Please check this setting on the row -> https://i.imgur.com/qmF4fwW.png also, please do a test using only tagDiv plugins.

Thank you!

Post count: 106

Hi Anamaria,

I have checked and there is nothing wrong with the setting. As I already said, not everyone has the problem. As far as we have observed, only on Windows computers.

I also tried plugins and there is no problem. How can we solve this?

Kind regards,

Post count: 27744

Hi,

Could you please contact us at contact@tagdiv.com and provide access to wp-admin? I would like to take a look.

Thank you!

Post count: 106

Hi Anamaria,

I sent the e-mail. Thank you.

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