Hey, we bought the Template yesterday. We installed it and it worked. Have edited the page with the TagDivComposer. Now we wanted to make small changes today. the TagDivComposer does not work anymore. Clicking on Edit with TD Composer will cause a gray circle to rotate. Forever.
Check your System status parameters: https://forum.tagdiv.com/system-status-parameters-guide/
There is everything fine…
Still spinning circles. The system parameters are quite good, i think. We close every Plugin and it didnt work. Strange, yesterday everything worked finde.
Theme name i Newspaper
Theme version i 8.6
Theme database version i 8.6
HTTP channel test wordpress
php.ini configuration
Server software i Apache
PHP Version i 5.6.32-nmm1
post_max_size i 200M – You cannot upload images, themes and plugins that have a size bigger than this value. To see how you can change this please check our guide here.
max_execution_time 300
max_input_vars 3000
SUHOSIN installed false
mbstring available
WordPress and plugins
WP Home URL i http://mobi-test.de
WP Site URL i http://mobi-test.de
WP version i 4.9.1
WP multisite enabled i No
WP Language i de_DE
WP Memory Limit 64 MB/request
WP_DEBUG False
Caching plugin WP super cache – for best performance please check the plugin configuration guide here.
Hi,
Everything seems to be within parameters. Since you tried while having all plugins except theme plugins deactivated, the issue is caused by something else.
We can take a look, please send us an email at contact@tagdiv.com and provide admin login information. Also paste a link to this topic in the email.
Thanks
Yeah, deactivated every plugin, clear the cache, deletet the Template, reeinstall WordPress, reeinstall the Template and same error. Mail is on the way.
Thanks mate, great job. Is now working and we are hoping that the main issue will be fixed in the next upate
Hey, I stil have the same issue. Saw your comment in my thread.
do you mind telling me how you solved it? Any help would be much appreciated.
thanks in advance.
Hi,
@AcarelTV The issue in this case was with the save inner row option, in the tagDiv composer
– https://www.screencast.com/t/SrmHc7pr
Seems that this option can cause problems, we will fix it as soon as possible. In the next theme update most likely. If you have used that option please send us an email at contact@tagdiv.com and provide admin login information. Or even if you did not use the option and the composer is not working for you, contact us by email for investigation.
Thanks
