Stay Connected Icons Not Showing Up

Posted in: Newsmag
Post count: 2

Hey,

does anyone else have the same problem with those social icons not showing up in the stay connected widget?

https://ibb.co/g3K7Rx

Post count: 22421

Hello,

It seems you need to update your social counter plugin and then clear cache. Please disable the current social counter you use and then install it again from the new theme package (version 4.3)
Make sure you clear cache afterwards.

Thank you!

Post count: 2

Hey Bogdan,

thank you for getting back.

I have managed to get those icons to show up, but now FB does not show up my fans (I have around 500) under the icon, but Twitter does.

https://ibb.co/jcUKPH

Do you have any idea why?

Thank you in advance,

Stefan

Post count: 23312

Hello stephan25,

Please notice that the problem with Facebook does not come from our theme but only from the Facebook stuff, sorry! Try to generate another Facebook App Key, ensure that key has been approved by the Facebook and it’s valid and clear all the caches and check the results. For more references to this problem, please check the following topics from here -> https://developers.facebook.com/status/issues/205942813488872 https://stackoverflow.com/questions/49417886/why-does-facebook-graph-api-say-my-account-is-non-active?utm_medium=organic&utm_source=google_rich_qa&utm_campaign=google_rich_qahttps://www.nop-templates.com/boards/topic/3388/facebook-integration-locked-due-to-recent-press-privacy-concerns

Thanks.

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