Sticky Bar Visible, but Menu Items Have Disappeared

Posted in: Newspaper
Post count: 53

Hi Folks,

Last night everything was working fine (isn’t that always the way?), but when I came to it this afternoon, I am finding that the top banner (menu) is acting strangely, and I can’t figure a way to get it back to how it was.

The top menu is fine, but upon scrolling, the sticky banner (with logo) appears, but without the menu items. Very strange. I have looked inside the header template, but when scrolling down to select the Menu Header Sticky, the logo element is there, as is the sticky row and column, but not the menu itself.

There are obviously two parts to this: the top section still allows me to select a menu of my choosing (all is working perfectly), but not in the sticky section; the menu has disappeared.

Please can you tell me how I can make the sticky menu items visible in the bottom section of the header template and thus the live page, too?

Thanks : )

Post count: 53

Hey, something is wrong. I just made a few changes to the homepage. I added a row, saved it and then refreshed the page to view. I do this every time I make a change, but this last time it added a second sticky menu.

So, now I have two empty bars going along the top of the page. I didn’t touch the Manager and I didn’t open the header template.

What’s happening? There seems to be a bug somewhere.

Thanks : )

UPDATE: Okay so, I just opened up the header menu, and there it was, the second sticky menu. Why would it suddenly add itself? This tells me that the bug in the system also deleted the menu items mentioned in my original posts here.

Post count: 53

Annoyingly, I make a change to my homepage template and low and behold the second sticky menu keeps on reappearing even though I have gone into the header template and deleted it. Upon returning to the header template, it is there again! It seems to be an endless cycle.

Post count: 27744

Hello,

Please try to add the menu to the sticky menu https://i.imgur.com/GTfcEkC.png with tagDiv Composer.
Also, for the row, did you check the sticky box =>https://i.imgur.com/qon7GW1.png to make it sticky?
Also, please provide the link to your website to inspect it.

Thank you!

Post count: 53

Thanks Anamaria,

Yes, I had selected that several times for the sticky, but I honestly think there is a bug in the system because the header keeps on changing font colours, the sticky menu continues to disappear by deselecting itself and now the font colours in the top bar are changing.

This is a brand new install just from two weeks ago, and I know I am new to this, but I’m becoming very frustrated because I am spending too much time fixing things that decide to change on their own accord just a few hours later.

The amount of overall time spent on the theme has allowed me to learn so much about it, and so I don’t consider myself too much of a newbie anymore.

Please can you acknowledge the list of bugs and perhaps guide me to finding a solution? What are other users saying?

Thanks : )

PS – I haven’t yet uploaded screenshots and videos because I can’t see a way of making them private. Is there a way to mark them for your eyes only in each ticket?

Post count: 21065

Hi,

Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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