Hi there …
since a few months I have a strange problem with some kind of a white space (a free space) under the ads of my sidebars. This does not happen all the time. But every few pageviews I can see such a white space.
I have had a few conversations about this with adscale.de (the delivering company for these ads). They are telling me, that they never heard about such a problem and it would be technically impossible, that this bug would be generated from their side …
This completely destroys the users experience for our magazine. It’s really weird and strange 🙁 … Anyone else here with such “spaces”? …
Best regards
Torsten
Hello Torsten,
I have checked your website but could not find any problems with blank spaces. Please provide an example of an ad that creates this type of issue. The theme does not do anything besides render the ad code and display it unchanged. You can alternatively try to use a render plugin like adrotate and see if the blank spaces come up with their renderer as well.
Thank you!
Hi Bogdan,
when using the normal wordpress text-widget everything is fine … Only when using your Adslots things getting strange right now 🙁 …
This adcode produces a strange white space under itself:
<script type=”text/javascript”>
adscale_slot_id=”NmQxY2Mw”;
</script>
<script type=”text/javascript” src=”http://js.adscale.de/getads.js”></script>
And this adcode produces the same large white space. But in addition it renders at the bottom of this large white space – within the block under it:
<div class=”zx_F1BFC5647DE8DBD6A026 zx_mediaslot”>
<script type=”text/javascript”>
window._zx = window._zx || [];
window._zx.push({“id”:”F1BFC5647DE8DBD6A026″});
(function(d) {
var s = d.createElement(“script”); s.async = true;
s.src = (d.location.protocol == “https:” ? “https:” : “http:”) + “//static.zanox.com/scripts/zanox.js”;
var a = d.getElementsByTagName(“script”)[0]; a.parentNode.insertBefore(s, a);
}(document));
</script>
</div>
Right now i am having the second adcode within a wordpress text-widget. it’s the first on the right sidebar.
The first adcode (or one which is similar to it) is running as second ad on the right sidebar.
However the second adbox does not have this issue as often as the first adspace on the sidebar.
Hi,
This is a very strange issue. We have no reports of this yet. Please try your ad spots with a simple image ad and test to see if they still produce a white space. We cannot recreate this issue on our end.
Try to use this ad for testing:
<div class="td-all-devices"><a href="#"><img src="http://demo.tagdiv.com/newspaper/wp-content/uploads/2015/04/rec300.jpg"/></a></div>
Let us know if you have problems with this ad as well.
Thank you!
well …
everything fine with the image ad.
Then there must be some java or css (maybe of a plugin) which makes problems. I don’t know. Everything was fine so far, and then a few months ago, it started to do these strange things. Just a few – and then it got much more often until now …
Really weird and strange … 🙁
Maybe I will try to reinstall wordpress over the site.
Let us know if you still have problems afterwards.
Thank you!
Hi again 😉
After trying a lot. I am a bit wiser. But the problem has not solved completely.
I have deactivated a lot of plugins. Reinstalled wordpress – did a complete reset of the database – and so on.
However: When viewing the site with Edge (browser) everything is fine. But when viewing it with chrome, the ads are still looking wrong.
Hello,
Please send an email at contact@tagdiv.com and provide wp-amin so we can take a look. Please also include a link to this topic so we can identify you easier.
Thank you!
Hi @ all 🙂
Just to inform the rest of the community:
My problem has been solved. With the help of a custom css tweak all ads are showing up right now as they should.
.td-a-rec-id-sidebar img{
width: auto;
}
The theme was not able to target the adcode in the correct way. But with this cute little css-snippet it works fine.
Best regards
Torsten
My problem has been solved. With the help of a custom css tweak all ads are showing up right now as they should.
.td-a-rec-id-sidebar img{
width: auto;
}
Thank you, it also fix for me!
Marcel
