Hi,
After this infamous update none of my stretched rows are stretched anymore although they are stretched in WP Bakery.
I am sure you know what to do.
Thank you
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This topic was modified 7 years by
andxtagdiv. Reason: typo
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This topic was modified 7 years by
andxtagdiv.
Hi,
The Newspaper theme update brings a change for the customers that use WP Bakery Page Builder with our Theme:
When you’ll be updating to the Newspaper 9.7 version, you’ll need to activate the tagDiv Composer to keep the Newspaper theme functionality you’ve previously used.
Otherwise, you will have basic WordPress functionality, complying with Envato WordPress Requirements – https://help.author.envato.com/hc/en-us/articles/360000472383-WordPress-Theme-Requirements
Please note that activating the tagDiv Composer doesn’t mean that you are required to use our custom page builder on your website.
You can use the WP Bakery page builder as you did before the update
We recommended you to do not use the tagDiv Composer and WP Bakery page builders on the same page though, because you cannot edit with WP Baker blocks and shortcodes created with tagDiv Composer or vice-versa.
If there is still a problem, please provide some more details, some screenshots and a link were I can inspect this problem.
Thank you!
Please porvide me with the possibility to post screenshots privately
Hi,
You can send us an email at contact@tagdiv.com . Include a link to this topic in the email.
Thanks
any news?
i did send the details a few days ago, and you are usually very fast to reply.
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This reply was modified 7 years by
andxtagdiv.
This is now unacceptable!
Our website has been virtually unusable for more then 20 days!
I can find that email and I will not provide private information in a public forum.
Hi,
Then please send as a new email at contact@tagdiv.com provide the details you need and do not forget to include the link of this topic in the email to can identified you.
Thank you for your understanding!
That is the wrong result. I do not want to stretch the content!
sent per mail
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This reply was modified 7 years by
andxtagdiv.
I did reply yesterday:
I switched them all off and the problem persists.
Please check.