Hello,
How could I solve the problem I have in the categories of my website in mobile theme? I explain the topic:
In the mobile theme issue when I enter a category which has sub categories I get some tags but they do not match the category itself, they are from others or sometimes they are missing …
I put two examples of my own website:
In this category there are missing sub categories, it only shows two:
https://www.lasrecetasdeangy.com/category/postres/
And in this sample sub categories that do not belong to the category itself:
https://www.lasrecetasdeangy.com/category/carnes/
Thank you!!
Hi,
You can try to set a primary category, in this way that category tag will be show in your website, in this way if your post make part from more categories always will be show the primer category.
Thank you!
Hello,
The problem that I see that the same 3 categories always appear on the labels, they all appear the same except in the last created category of infant food, in that the corresponding correct subcategories appear.
On the other hand where it is correct as you can see in the following link:
https://www.lasrecetasdeangy.com/category/postres/
Only two subcategories come out instead of all the ones in the main category.
Hello,
Please notice that in mobile theme plugin, on category page will be show only the sub-category from the selected category -> http://prntscr.com/p3oebq
Thank you!
Hello, thanks for the answer.
I have tried in one of the categories to put it as a mother category and it has several subcategories, specifically 14 within this category, but in the mobile issue when accessing the category only 4 subcategories come out, can you make them all come out?
On the other hand, in the responsive theme, the mobile menu had drop-down in the mother category to see the subcategories directly from the menu, this is not possible with the mobile theme activated?
Thank you!!
Hello,
I do not quiet understated where are showing only 4 specifically 14 within this category? please provide some more details and some screenshots.
Unfortunately the mobile theme do not have this option as responsive version of mobile theme, you’ll need to use a different ( normal menu with subcategory, bot mega menu ) menu set as main menu for mobile theme.
Tank you!
Hello,
For example we can refer to this category:
https://www.lasrecetasdeangy.com/category/recetas-tradicionales/
In the desktop version, in the drop-down menu of this category, you can see up to 14 subcategories instead in the mobile theme, we can only see 4, how can I change this?
On the other hand, what do you mean by creating a menu for the mobile theme to have the drop-down available in the theme?
Hello !
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv Composer, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Thank you !
Ok, I’m going to try and comment on how everything went.
Thanks.
Hello,
I have tried disabling all plugins except composer and mobile theme to see if all the options appeared but only 4 of the subcategories of the mother category still appear. In this case, 14 should appear.
Hello !
Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you !
