Sub Footer error

Posted in: Newspaper
Post count: 2
sdmx
#207254
Dec 15, 2017 at 2:17 pm

Pls help,

after update to 8.5.1 there is a error on every page:
”
wp booster error:
td_api_base::mark_used_on_page : a component with the ID: td_api_sub_footer_template is not set.

wp booster error:
Missing parameter: ‘file'”

reinstalled the theme, disabled all plugins, problem persists.

i can toggle it on/off via “theme panel -> footer -> sub footer”. How can I get rid of this error?

Thanks!

Post count: 23312
Catalin
#207279
Dec 15, 2017 at 3:23 pm

Hello sdmx,

I suggest you make a new clean install from scratch via FTP way because this is the surest theme method. Check your system status to be increased according to our documentation and if you are using some untested plugins, try to disable all of these because could appear some conflicts which damage your website.

Hope this helps!

Thanks for the message!

Post count: 2
sdmx
#207795
Dec 20, 2017 at 1:42 am

Hi Catalin,

no, this doesn’t help. Deactivating all plugins + reinstallation = problem persists. It seems some options are persistant even when the theme is reinstalled.

Pls help.

Thanks!

Post count: 23312
Catalin
#207871
Dec 20, 2017 at 11:30 am

Hello sdmx,

Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.

Thanks for your understanding!

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