Support ending and activation?

Posted in: Newspaper
Post count: 88
Magistar
#78834
Nov 13, 2015 at 6:43 pm

Hi there, I have a few questions regarding the way I purchased this amazing theme.

First of all my Envato account shows me that I have 4 months of remaining support. Does that mean that after 4 months I can no longer download (security) updates? Will my account no longer be able to post on this forum?

Secondly I am testing with a new URL and I have not yet activated the theme there. Do I have to purchase a new license to do that?

Post count: 7909
Alin [tagDiv]
#78995
Nov 16, 2015 at 9:03 am

Hi,

Don’t worry the theme will not expire after 4 months and you will be able to download theme’s updates(there is no limit on updates). Regarding the support limit please check envato policy – http://themeforest.net/page/item_support_policy
Anyway, this forum will still be available for our customers, we will still continue to answer all questions like we do now. If something will be changed we will announce in advance, so don’t worry!

Thanks!

Post count: 88
Magistar
#79151
Nov 16, 2015 at 4:59 pm

Ok thanks!

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