Hi,
I have purchased your theme from Themeforest. I see I have one month remaining support time.
What does this mean?
I will stop receiving updates from that download link after a month?
Hello neakriti,
Unfortunately, until now we have not received any notification from Envato in this regard and how our customers can extend their support period.
Unfortunately, things are a mess at the moment. We do not have a straight answer on how to extend your support and we do not encourage buying a whole new license every time you want to extend your support but unfortunately, it is not us who decide what is what so Envato will have to make up their mind on how things are going to work out.
At the moment, we do not plan on restricting access to this forum until things get cleared up on how this new support policy will work.
For more information about this regard, please contact Envato for an accurate response.
Also, you have access to the next our update without any problem.
Thank you for the message!
> Also, you have access to the next our update without any problem.
However this update comes from the envato website, which means that if they decide to stop support, we cannot get the updated version. Either download will disappear or will point to the previous product.
I will contact envato, and thank you for your time.
