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Home Newspaper SVG as header logo not displaying

SVG as header logo not displaying

Posted in: Newspaper
Post count: 364
David
#330248
Feb 5, 2020 at 11:58 am

Hi,

When I try to set an svg file as header logo, it is not displaying (1.):https://prnt.sc/qxth9x
If I place the same svg file as image, it is displaying correctly. (2.):https://prnt.sc/qxth9x
I also tried to place the svg image direct as logo image, but its also not displaying (3.):https://prnt.sc/qxthkx

What is wrong/ How can I make the file display as header logo?

Thanks!

Post count: 364
David
#330313
Feb 5, 2020 at 9:55 pm

Hi,

With the latest theme update the svg logo now displays in header, but not correctly. Please compare the same svg added as image and the same code as header logo: https://prnt.sc/qy3epr

Thanks!

Post count: 35449
Calin
#330398
Feb 6, 2020 at 11:58 am

Hi,

The best way is to set your SVG logo size is here: -> https://i.imgur.com/fsmq6KX.png
Hope this will help you!

Thank you!

Post count: 364
David
#330400
Feb 6, 2020 at 12:03 pm

Hi Calin, this is exactly what I did according to my screenshot. But the issue is not the size, the issue is that the svg is not displaying properly when added as header logo. Again my screenshot: https://prnt.sc/qy3epr

Post count: 35449
Calin
#330502
Feb 7, 2020 at 9:52 am

Hi,

For me the SVG is displaying normal, the colors and design are the same, If you want we can make some more investigation, but for this we’ll need to test a SVG that do not look good/normal, like yours.

Thank you!

Post count: 364
David
#330510
Feb 7, 2020 at 10:17 am

Hi,

Can you please have a deeper look? As you can see on my screenshot (Again my screenshot: https://prnt.sc/qy3epr please draw your attenntion to the comparison between header logo vs single image) it does not look good when added as header logo. In my case the logo bear is completly missing its colors while the placement as single image svg looks normal.

Thanks!

Post count: 35449
Calin
#330587
Feb 7, 2020 at 4:11 pm

Hi,

Yes, I saw this problem, that’s why I said that for my the SVG works good, and we need to inspect on an SVG that have this problem.
If you want you can send us an email at contact@tagdiv.com and we’ll check this problem.

Thank you!

Post count: 12
SiemenG
#341707
Apr 19, 2020 at 1:56 am

I have the same problem here, when i use svg logo for desktop and mobile it does weird things. If i use svg only on mobile or desktop it works fine.

Post count: 35449
Calin
#342067
Apr 21, 2020 at 1:14 pm

Hi,

Please make sure that you are using the last version 10.3.2 also if the problem persist, please provide the svg to test it, there are some svg that do not work properly, if your sis one of them, our developers can investigate and fix the problem.

Thank you for your understanding!

Post count: 35449
Calin
#368969
Oct 13, 2020 at 3:39 pm

Hi,
If you can provide the svg code we’ll make more tests with it to fix this particular problem.
Thank you, waiting your your reply!

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David
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