Hi,
My SVG logo lost its color (only display black and white color). Please check:
– Right: https://imgur.com/TBm70IB
– Wrong: https://imgur.com/mpQpRAA
Thank you.
My SVG code:
<?xml version="1.0" encoding="UTF-8" standalone="no"?><!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"><svg width="100%" height="100%" viewBox="0 0 6676 1597" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" xml:space="preserve" xmlns:serif="http://www.serif.com/" style="fill-rule:evenodd;clip-rule:evenodd;stroke-linejoin:round;stroke-miterlimit:2"><g id="Artboard1" transform="matrix(3.25946,0,0,0.779551,0,0)"><rect x="0" y="0" width="2048" height="2048" style="fill:none"/><g transform="matrix(1.13304,0,0,1.28279,-136.23,-289.576)"><g transform="matrix(0.763774,0,0,0.75,125.337,256)"><g transform="matrix(0.648736,0,0,2.81945,-172.192,-1274.41)"><ellipse cx="685.126" cy="815.196" rx="409.863" ry="354.679" style="fill:url(#_Linear1)"/></g><g transform="matrix(1.56769,0,0,5.89594,-929.504,-1761.04)"><text x="622.831px" y="884.323px" style="font-family:'SignPainter-HouseScript', 'SignPainter';font-size:833.333px;fill:white">^</text></g></g><g transform="matrix(0.270776,0,0,1,11.4583,-49.7331)"><text x="2248.68px" y="1592.12px" style="font-family:'Roboto-Bold', 'Roboto';font-weight:700;font-size:1458.33px;fill:rgb(36,36,36)">ON<tspan x="4264.57px 5146.83px " y="1592.12px 1592.12px ">TO</tspan>P</text></g></g></g><defs><linearGradient id="_Linear1" x1="0" y1="0" x2="1" y2="0" gradientUnits="userSpaceOnUse" gradientTransform="matrix(439.334,380.182,-439.334,380.182,552.658,670.035)"><stop offset="0" style="stop-color:rgb(255,124,93);stop-opacity:1"/><stop offset="1" style="stop-color:rgb(255,0,96);stop-opacity:1"/></linearGradient></defs></svg>
Hello !
Your code seems to be correct. Please make sure to remove the element of header logo and re-add it and after that insert the code.
Let us know the result !
Thank you !
Hi Vlad.
It still no help. I deleted all the styling of the logo (just insert the SVG code). I also tried delete it and re-add it again but the problem still exists.
The logo sometimes display only black and white on Safari. On Chrome, it always only show black and white.
Thank you.
Hello !
We need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hi Vlad,
Sorry (again) I can’t give you admin and credentials. Actually I’m feeling uncomfortable when you repeatedly asking for login credentials, which most of people won’t willing to share.
I always use default element, default settings and Newspaper still has annoying bugs. Apparently your theme has many problems and you always ask for admin credentials rather than look into your source.
I think this problem won’t be solved, again.
Thanks.
Hello !
We are sorry for the inconvenience and correct me if i’m wrong but there are more than 100.000 users of this product. It is hard to believe that this is a theme issue if this does not happen on our end and other users.
You can use google confidential if you want to make sure that your credentials only get to us. Unfortunately without the ability to inspect we cannot do to much.
Thank you !
