Tabbed Content Displaying Differently on Other Computer

Posted in: Newspaper
Post count: 49

Hey there guys!

I’m having a small issue with “tabbed” content displaying correctly, I believe. So, I used a Visual Composer “Tab” (the horizontal one) in one of my pages, right near the title. I published the page after previewing it, because everything appeared fine.

However, my friend looked at the page on her computer, and the tabs were rendering completely differently for her. Here are the two screenshots for the same area of the page:

What She Saw (WRONG/BAD): Bad tab example

What I See (RIGHT/GOOD): Good tab example

Any idea as to what might be going on? It seems to be only hers so far that sees this issue, but it happens on all her browsers on the same computer. Could it just be a simple caching or cookie thing on her computer?

On my computer and all others that I’ve tried, the site looks fine. Sorry to bother you for what is probably not an issue of the theme, but just thought I’d bring it up and rule it out. Thanks so much in advance!

Christian

  • This topic was modified 10 years by cityslicker444. Reason: images didn't display correctly
Post count: 22421

Hello,
It seems your friend is seeing the visual composer version of the tabs element. The first image is the theme version (adjusted CSS to match the rest of the theme) This was added in the previous version of the theme (6.5).
You could try to clear the cache on your friend’s computer and update her browsers to the latest version. Please test our demo page on your friend’s computer http://demo.tagdiv.com/newspaper/tabs/ If it displays the bad version it’s clearly something wrong on her end.
Please provide a link to your website so we can inspect it ourselves though and see if there are no problems.
Thanks.

Post count: 49

Thanks Bogdan, cache was cleared and that fixed it all 🙂

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