Hello so our website is: https://www.madamefigaro.cy/
We have tried to fix the tablet version and in the builder the vertical tablet editor shows the website exactly as we would like to. some time ago it was showing correctly, but after some edits here and there we shecked that the tablet version has been changed to something else. On the tablet landscape editor, the fields are also kind of broken.
Video explain here:
https://www.loom.com/share/5f90903507134a749acc4d1f4c403f85
Let us know of any settings we must do. This happened many times before and the theme is not reliable. We need to create backups everytime because of these breaks.
Keep us posted.
Thank you
Hello !
Please re-install tagDiv Composer. At the moment on the tablet your website works perfect.
Let us know the result after installing the tagDiv Composer.
Thank you !
i reinstlled the composer 6 times
i changed 5 servers and hosting
your plugin is problematic
update it
it makes too many queries to DB
without the plgin composer website is flying in backend and frontend, unfortunately frontend is broken after we disable it
you said in Jan 2021 you will have an update and fix the issue , where is the update?
Hello !
We need to take a look and see what can be done there to see if a fix can be done. The update is not planned yet since our developers keep finding new things before releasing it. We are sorry for the delay.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
Thank you !
