1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png
2. delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png
3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png
4. Clear the WordPress Cache and Browser cache
You can also try different browser. It’s working fine on Chrome, Safari, Firefox, and Edge.
@norm0722 if your site is loading slow and your menu and images are not loading is not the same issue as the OP posted.
You should open your own topic so the supporters will help you faster.
This topic will help others with my question because is the same exact issue and more investigation from the team will lead to have more information here on how to solve the problem.
Don’t get me wrong, I’m just trying to help you and the supporters.
My Tag Div composer is also spinning, not loading, i’ve uninstalled and reinstalled and cleared the cache. So, yes I agree, my issue is different, but also includes the same issue as OP. Which is why I said same, but ALSO. Perhaps I could have been a little more clear. and I’ve submitted a ticket to support, so hopefully they respond and fix things, otherwise I’ll head back to Avada. 😀 thanks!
Hi fferrero and norm0722,
This problem appear only if you are using last version of WordPress v5.5 and you do not have the last version of Newspaper theme v10.3.6.1, please check this and if is so, make a full backup and update the theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
Hello,
I’m running WordPress v5.5 and the last version of Newspaper theme v10.3.6.1
I’ll make a full backup tonight once the traffic goes down and I’ll try to install all over again. In case I can’t make it work, I’ll email the team with the admin credentials and FTP access.
Thanks
