Hello,
When I run the Tag div composer on the desktop page I get an error and I can’t edit anything:
Errors at columns elements: 14(models) : 13(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Hello,
Please let me know what php, WordPress and theme versions you have.
Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
Thank you!
Theme version 12.6.6
Theme database version 12.6.6
Server software nginx/1.21.4
PHP Version 8.2.18
I noticed the error yesterday, nothing was installed, nor was any update done
Hello,
Please do a test using only tagdiv plugins, and disbale the extra plugins and check after. Did you add some code to the pages or theme files?
Thank you!
I only use the tagdiv plugin. I did not add codes. On Saturday, everything was working normally when I last accessed the site. From yesterday it started throwing the error.
We would like to investigate the issue you have.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello, good morning,
When I try to update or make some modification, it does not allow me to do so, that is,
it does not take the changes.
I can’t edit through TagDivComposer Does not save changes.
I sent the credentials days ago
Hello,
I answered your topic here https://forum.tagdiv.com/topic/tagdiv-composser/. If you send an email, we will take a look soon.
Thank you!
