hello how are you?
I’m trying to save edits made with the div composer tag but it is not saving, it keeps spinning the save icon forever. I already uninstalled and installed it again and still have the same problem, can you help me?
Hello,
Most likely there is a file being blocked by your firewall or host. This is the most common scenario. The second most common one is plugin conflicts. Please check your firewall and plugins first.
Let us know how it goes.
Thank you!
Hello
I have verified what you said, it is not a firewall block, nor is it any plug-in, because the only ones installed are from the theme itself, it does not have any third-party plugins. But anyway I deactivated everyone else and left only the tagDiv Composer.
When I click save it returns an error in the console, I could not understand what this error is, it follows the image.
Image is wrong, go again…
Please contact us on our email address at contact@tagdiv.com and provide a link to your site and wp-admin (login information and admin rights) so we can login and investigate. Please also include a link to this conversation so we can identify you.
Thank you!
Hi, I just sent the requested information. Wait
Any answers to this thread ? I’ve the same problem
@ericpetit Please send us an email at the address mentioned above and we will take a look. Provide the necessary information so we can investigate.
Everything is back to work … amazing …. is there link between my site and Tagdiv ???
So the problem fixed itself? Could have been something temporary. If you should have any further problems please contact us.
