Tag Div Not Working

Posted in: Newspaper
Post count: 20
ralvira
#328350
Jan 20, 2020 at 5:01 am

Hi! TD Composer is not loading. It prompts this on the screen.

This page isn’t working
http://www.boletera.com didn’t send any data.
ERR_EMPTY_RESPONSE

Also getting that message when I go to edit footer page.
Newspaper>Theme Panel>Footer
https://drive.google.com/file/d/1KcmIQLjFY6Kv0tT6ngO_T1lMgEC1coXH/view?usp=sharing

Thanks

Roberto

Post count: 35449
Calin
#328557
Jan 21, 2020 at 9:42 am

Hi,

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.
If you have active the WPBakery plugin, please deactivate it and check the footer.

Let me know the results!
Thank you!

Post count: 20
ralvira
#329050
Jan 27, 2020 at 12:17 am

Hi!

Deactivated all plugins and tried again. No progress.

Thanks,

Roberto

Post count: 35449
Calin
#329243
Jan 28, 2020 at 8:57 am

Hi,

Please try to change the footer page and check the problem to see if persist.
Also the problem is only on that page? because is possible to be caused by cause by some code/shortcode set in it.
Also please make sure that you have the last version of theme, Newspaper 10.2

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you!

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