tagDev importer detected an error after installed the demo

Posted in: Newspaper
Post count: 21

Hi tagDev team,
I just purchased the theme since a little, I installed it and activated successfully, but when I try to install the demo I see this error message
First error

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thank you !

Post count: 21

Is the admin login is hosting username & PW or Just FTP info ?

Post count: 18283

Hello !

At the moment you can send us only wp-admin login and url via e-mail and if needed we will answer via e-mail for more.

Thank you !

Post count: 21

Hi Vlad S,
I replied on your mail yesterday but I didn’t get any replay from you, Is there’s a problem in wp admin info?

Post count: 35449

Hello @MML,

Please notice that we reply on emails from oldest to new, we’ll reply you as soon as possible.

Thank you for your understanding!

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