tagdiv builder malfunction

Posted in: Newspaper
Post count: 28

Hi there,

I think there’s something wrong with the page builder for pages. When I go to “Pages > add new page > tagdiv composer” this is what I see: https://snipboard.io/XsmixM.jpg

The header and footer are overlapped and you can actually modify them like you were modifying the header/footer template. So if I mess up doing my page the changes are applied to all the website structure into the header or footer.

This is so weird ’cause I use newspaper on other WordPress installations running multiple websites and this neve happend. Normally tagDiv composer works just smooth and fine saving me a lot of time, but in this case I’m wasting a lot of time trying to figure out what’s wrong.

Can you please help me?

Thanks

Post count: 21065

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
Please make sure you use only one builder!
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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