TagDiv causing issues with website

Posted in: Newspaper
Post count: 32

Tagdiv is not rendering the website properly. Please check out our website here https://sativa.media/home/
Can you help us understand what’s calling this issue? Have also emailed you yesterday but still await your response.

Post count: 32
Post count: 18283

Hello !

Please make sure that all the required plugins are active and up to date. Check for TagDiv Composer plugin and TagDiv Cloud library plugin.

Thank you !

Post count: 32

Vlad, the required plugins are active. Can you please tell me what would be the turnaround time here as it has now been 4 days since we have not seen any response from you! I am sure after you can do better than 1 reply a day.

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 32

working on the issue with Catalin L.
Can you speed up the support? your one message a day does not solve my issue, now my website is down since 30th sept.

Post count: 18283

Hello !

I have spoken to Catalin. He will reply via e-mail and please make sure you provide all the information required to speed up the process.

Thank you !

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newspaper’ is closed to new topics and replies.