tagDiv Cloud Library Error 404 EDITOR

Posted in: Newspaper
Post count: 6

when activating tagDiv Cloud Library the editor no longer works forwarding the 404 error page.

conesulemfoco.com.br

error

Post count: 21065

Hello @willianangelomn!

This is a 404 template for 404 error pages: https://forum.tagdiv.com/cloud-library-templates/

Thank you!

Post count: 6

I think you didn’t understand when I activate cloudlibary I can’t edit any more pages with divcomposer, when I click edit it forwards to 404 error page instead of opening the editor.

Post count: 21065

Hello @willianangelomn!

In order to avoid misunderstandings, please provide more information about the issue or what you need to achieve, more screenshots or a video.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Post count: 6

error: https://www.screencast.com/t/MNasXzxcGNWN

I can’t get access to tagDIV composer

Post count: 21065

Hello @willianangelomn!

Please access Dashboard -> Setting -> Permalinks -> click on the button Save changes.
Also, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Post count: 6

Good night, I recorded a video where I show all the plugins disabled and still the same error.

https://www.screencast.com/t/bnNPDVIz9J

Post count: 21065

Hello @willianangelomn!

We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Post count: 6

Wait…

Post count: 6

I send email tô you

Post count: 21065

Hello @willianangelomn!

I just replied to you via email, let’s continue the discussion there.

Thank you!

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