hello,
This is most likely a plugin conflict. Maybe a certain plugin that you use became incompatible with the current version of theme or you could be using a child theme that you have not updated. Child themes are not update proof.
Please check plugins and child theme implementation.
Thank you!
I found that for some reasons in CSS there was this rule:
body.post-type-tdb_templates .page-title-action {
display: none;
}
In tdb_wp_admin.css I forced to “display:inline” on row 6 and 10.
This CSS can be found in wp-content/plugins/td-cloud-library/assets/css
Bu t now I have another problem, when I click on “Add New”, I don’t have anymore in the popup window of Cloud Library, the Singles Post layouts….
I can see just:
All(429) – Blocks(182) – Footers(30) – Homepages(32) – Pages(34) – Sections(151)
đ
We could take a look, send us an email at contact@tagdiv.com and provide admin login, maybe cPanel will be necessary as well if possible. Include a link to this topic in the email.
I turned off every plugin but Cloud Library, and voila!, the ADD NEW button is there
Unfortunately this button is useless without Tag Composer, but as soon ass Tag Composer is turned on, the ADD NEW button is gone again
I’ll send an email to contact@tagdiv.com
Regards.
I confirm that if TagDiv Composer is deactivated the “Add New” button is ok.
But without the composer the theme obviously is useless…
Follow up. This issue persist in Theme/Plugins V 9.6
We can’t recreate this issue on our end, we made multiple tests. It is quite a rare issue that seems to happen in very specific cases. The composer and cloud plugins are create entirely by us, they should work together at all times, with no conflicts.
What you could try if possible is to create a local WordPress install and install the theme and theme plugins there. You can activate the theme as well. Check to see if the same happens.
If you have sent us an email we will take a look as well. Let us know.
Hi, may I send login and password to access to my admin page?
