Hello,
been having this issue for some time now, the tagDiv Cloud Library module keeps getting disabled from time to time, breaking the frontend layout. It happens randomly, without a clear pattern.
Had this issue before or any suggestion as to what i can do to see where the issue is?
Thanks.
Best wishes,
Alex
Hello Alex!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Hello,
tried that just to see, but had no effect since the problem is not that the tagDiv Cloud Library module does not work when the other plugins are enabled is that it gets disabled randomly, not upon a particular action (updates, uploads, publishing).
Hello Alex!
It shouldn’t. We do not have this option in our theme. But, can be influenced by an extra plugin settings. Try to deactivate and activate the theme and execute the steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Clear the cache and let me know the results!
Thank you!
